{"nodes": [{"id": "root_socialdesk_project_documentation_features_guide_md", "label": "features_guide.md", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L1"}, {"id": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "label": "\ud83c\udf9b\ufe0f SocialDesk Platform - Application Features & Operations Manual", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L1"}, {"id": "project_documentation_features_guide_1_unified_omni_channel_inbox_console", "label": "\ud83d\udcac 1. Unified Omni-Channel Inbox Console", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L7"}, {"id": "project_documentation_features_guide_1_1_double_decker_segmented_filter_workspace", "label": "1.1 Double-Decker Segmented Filter Workspace", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L11"}, {"id": "project_documentation_features_guide_1_2_multi_field_customer_deep_search", "label": "1.2 Multi-Field Customer Deep Search", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L23"}, {"id": "project_documentation_features_guide_1_3_sla_countdown_timer_badges", "label": "1.3 SLA Countdown Timer Badges", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L31"}, {"id": "project_documentation_features_guide_2_three_layer_hierarchical_canned_responses", "label": "\ud83d\uddc2\ufe0f 2. Three-Layer Hierarchical Canned Responses", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L46"}, {"id": "project_documentation_features_guide_codeblock_1", "label": "code:block1 ([ Root Folder: Canned Categories ])", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L50"}, {"id": "project_documentation_features_guide_2_1_drilldown_popover_browser", "label": "2.1 Drilldown Popover Browser", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L58"}, {"id": "project_documentation_features_guide_2_2_supervisor_hierarchy_builder", "label": "2.2 Supervisor Hierarchy Builder", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L70"}, {"id": "project_documentation_features_guide_3_ai_grammar_polisher_wand_action", "label": "\ud83e\ude84 3. AI Grammar Polisher (\"Wand\" Action)", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L79"}, {"id": "project_documentation_features_guide_4_agent_collision_locking_protection", "label": "\ud83d\udd12 4. Agent Collision Locking & Protection", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L90"}, {"id": "project_documentation_features_guide_5_inline_whispers_internal_staff_notes", "label": "\u270d\ufe0f 5. Inline Whispers (Internal Staff Notes)", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L102"}, {"id": "project_documentation_features_guide_6_contact_crm_sidebar_suggested_merging", "label": "\ud83d\udc65 6. Contact CRM Sidebar & Suggested Merging", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L113"}, {"id": "project_documentation_features_guide_7_capacity_aware_queue_auto_routing_engine", "label": "\ud83d\udd01 7. Capacity-Aware Queue Auto-Routing Engine", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L126"}, {"id": "project_documentation_features_guide_8_live_workflow_visual_log_tracer", "label": "\ud83d\udcca 8. Live Workflow Visual Log Tracer", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L142"}, {"id": "project_documentation_features_guide_9_dynamic_llm_gateway_selector", "label": "\u2699\ufe0f 9. Dynamic LLM Gateway Selector", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L155"}, {"id": "project_documentation_features_guide_10_modular_service_log_rotation", "label": "\ud83e\udeb5 10. Modular Service Log Rotation", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L168"}, {"id": "project_documentation_features_guide_11_public_csat_feedback_pages", "label": "\ud83c\udf1f 11. Public CSAT Feedback Pages", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L181"}, {"id": "project_documentation_features_guide_12_hmac_outgoing_webhooks_dispatcher", "label": "\ud83d\udd10 12. HMAC Outgoing Webhooks Dispatcher", "file_type": "document", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L190"}], "edges": [{"source": "root_socialdesk_project_documentation_features_guide_md", "target": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L1", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_1_unified_omni_channel_inbox_console", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L7", "weight": 1.0}, {"source": "project_documentation_features_guide_1_unified_omni_channel_inbox_console", "target": "project_documentation_features_guide_1_1_double_decker_segmented_filter_workspace", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L11", "weight": 1.0}, {"source": "project_documentation_features_guide_1_unified_omni_channel_inbox_console", "target": "project_documentation_features_guide_1_2_multi_field_customer_deep_search", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L23", "weight": 1.0}, {"source": "project_documentation_features_guide_1_unified_omni_channel_inbox_console", "target": "project_documentation_features_guide_1_3_sla_countdown_timer_badges", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L31", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_2_three_layer_hierarchical_canned_responses", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L46", "weight": 1.0}, {"source": "project_documentation_features_guide_2_three_layer_hierarchical_canned_responses", "target": "project_documentation_features_guide_codeblock_1", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L50", "weight": 1.0}, {"source": "project_documentation_features_guide_2_three_layer_hierarchical_canned_responses", "target": "project_documentation_features_guide_2_1_drilldown_popover_browser", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L58", "weight": 1.0}, {"source": "project_documentation_features_guide_2_three_layer_hierarchical_canned_responses", "target": "project_documentation_features_guide_2_2_supervisor_hierarchy_builder", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L70", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_3_ai_grammar_polisher_wand_action", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L79", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_4_agent_collision_locking_protection", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L90", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_5_inline_whispers_internal_staff_notes", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L102", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_6_contact_crm_sidebar_suggested_merging", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L113", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_7_capacity_aware_queue_auto_routing_engine", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L126", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_8_live_workflow_visual_log_tracer", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L142", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_9_dynamic_llm_gateway_selector", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L155", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_10_modular_service_log_rotation", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L168", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_11_public_csat_feedback_pages", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L181", "weight": 1.0}, {"source": "project_documentation_features_guide_socialdesk_platform_application_features_operations_manual", "target": "project_documentation_features_guide_12_hmac_outgoing_webhooks_dispatcher", "relation": "contains", "confidence": "EXTRACTED", "source_file": "/root/socialdesk/project documentation/features_guide.md", "source_location": "L190", "weight": 1.0}], "input_tokens": 0, "output_tokens": 0}